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How do I get a quote online?
There are a few ways to get a fast quote —
1. For 'simple' item quotes and when you want to
add all of the information, try the IML FastQuote
form on our homepage, just type
a few lines, hit the submit button and we're on it.
2. For a specific item and when you want to see
specs, available grades and forms, etc.,
search our metals database
for the material, alloy or form you need. Click the
'Data/Quote' link in the last column of the item you're
interested in.
3. Use our more complete quote
form
4. Download
IML_Price_Quote.pdf, complete on screen, print and
email or fax to IML (631) 981-1339 |


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Where do I get a copies of
paperwork - mill certifications / MTRs / Certificates of
Conformity, etc...
Call or email IML (see
contact info) to request paperwork, check orders,
etc. (Note: IML is building an online document retrieval
system, be sure to register
with us to be informed when this time-saver is
deployed). |


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How can I check the status of a current order?
Please refer to the above question. |


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What freight carriers do you
typically use?
Generally, we use New Penn, Yellow, BAX Global, UPS,
Federal Express, among many others. |


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How can I track my shipment?
Call or email IML (see
contact info) to request paperwork, check orders,
etc. |


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Do you offer overnight or 2nd day delivery?
IML provides shipment in all forms to accommodate
our customers' desires. We utilize every and every means
at our disposal to insure the product is where and when
you need it. |


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How much do you charge for shipping and handling?
As example, we charge $25 for UPS and FedEx packaging.
Ship-to location and the weight of your order determines
freight rates and other elements can have an effect on
our handling costs. That's why we try to provide the
most accurate price quotes in the industry - including
all anticipated shipping and handling costs. Contact IML
for a price quote. |


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Is export packaging available?
Our packing area is larger than many competitor's entire
warehouse. In fact, we excel at customs' packing,
crating, etc., and package to MIL-STD-129 P, waterproof,
provide barcoding and more. See our
packing page for more
info. |


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Where are your facilities located?
See a listing of IML international facilities. |


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Credit / Account Questions . . . |
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What are your standard open account terms?
Net 30 for pre-approved open accounts (download and
return our
IML_Credit_Application.pdf) |


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What is your remit-to address?
Industrial Metals Int'l, Ltd.
2065 Fifth Avenue
PO Box 306
Ronkonkoma, NY 11779 USA |


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Does IML accept credit cards?
We accept Master Card and Visa |


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Tech FAQs . . . |
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What specifications, certs, records, etc.,
do you provide?
IML materials are able to meet the standards you specify - and
we are expert at providing the correct material with all
the paperwork you need. In this business, and for our
type of customers, conformity and
traceability are not
optional - they are absolutely required. That's why IML
has set standards - for over 40 years - in
record-keeping for our metals. |


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What type of extended
services do you offer?
Quite a few. IML can provide virtually any metal service
you need - order expediting, customs packing, kitting,
warehouse programs and material services such as
cutting, drilling, heat treat and more - we've been on
the job for over 40 years! See our
services table of contents
for more information. |


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Does IML supply metals of foreign or
domestic origin?
Yes!
Much of IML's material is of domestic (US) origin most of it
meets US standards of various types. |


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